To ensure a comfortable and enjoyable experience for all guests, please follow the rules below while visiting CineFlix.

1. Booking Policy

All bookings must be made in advance through our official booking channels. Booking confirmation will be provided only after successful payment.

2. Arrival Time

Guests are requested to arrive at least 10 minutes before the scheduled time. Late arrival may reduce your viewing time as bookings follow a strict schedule.

3. Cancellation & Rescheduling

Bookings once confirmed may not be refundable. However, rescheduling may be allowed depending on availability and prior notice.

4. Food & Beverages

Outside food and beverages may not be permitted unless approved by management. Guests can enjoy snacks and refreshments available at our café.

5. Respectful Behaviour

Guests are expected to maintain respectful behavior inside the theatre. Any activity that disturbs other guests or damages property will not be tolerated.

6. Property Care

Any damage to theatre property, furniture, or equipment will be the responsibility of the guest and may incur additional charges.

7. Cleanliness

Please keep the theatre clean and dispose of waste in designated bins provided inside the premises.

8. Safety Guidelines

Guests must follow all safety instructions provided by CineFlix staff while inside the premises.

9. Management Rights

CineFlix reserves the right to deny entry or remove guests who violate house rules or behave inappropriately.

10. Policy Changes

CineFlix may update or modify these terms at any time without prior notice.

11. ID Verification

Guests must provide a valid government-issued ID upon request for verification and compliance purposes.